How can we assist you?

You can modify your order within 24 hours of submission by contacting your dedicated account manager or emailing b2b-ops@elitekits.com.

Standard production lead time is 3-4 weeks from artwork approval. Shipping to European destinations typically takes 5-7 business days.

Yes, we offer express production (48-72 hours) and air freight options for urgent orders. Additional fees apply.

Yes, we accept custom fabric specifications from certified suppliers. Fabrics must meet our technical standards. Minimum order of 200 units applies.

We accept returns for defective merchandise within 14 days of delivery. Defective items are replaced at no cost or refunded in full.